The public partner referral step asks three required questions about the referring case manager before it asks anything about the applicant, and every applicant telephone number on it is optional. On R-1027 the Mobile Phone field carries the case manager's own number, Preferred Phone points at it, and the one number that would reach the applicant is written in the free text area. This desk reads what was submitted, separates what has to be asked of the partner from what has to be asked of the applicant, places the reported income against the figures published for 2026 in code, quotes the public rule that governs each question, and hands the file to a person. It determines no eligibility, answers no legal question and contacts nobody.
The questions, options and branches read on the public partner referral step on 2026-09-15, each with its status: observed, partly observed, not accessible, or added. Nothing was submitted and nothing behind the Continue button was opened.
Ten invented referrals, invented partners and case managers, and the invented internal policy of an invented program. Every clause of it is labelled simulation policy, not this organization's policy.
45 CFR 1611, 1620 and 1626 and the 2026 income appendix, quoted from eCFR with the source and the date. Real rules, never paraphrased, never attributed to the organization.